“Recently we worked with Kristy and her team at The Finance Room to purchase a property and wow did they exceed our expectations. A dream team to work with, engaging, professional and extremely responsive. We couldn't have asked for a better experience. I would highly recommend Kristy and her team.“

Hannah & Gareth – August 2022

“Working with Kristy to secure our first loan has been a smooth and informative process. Kristy is consistent and clear with her communication and is always checking in to see if we have any questions regarding the loan process. We have felt well supported throughout this process and would highly recommend Kristy and her incredible skills.”

— Ailish and John – January 2022

“We thoroughly enjoyed our experience with Kristy and her team and highly recommend their services. She was knowledgeable and always quick to answer any questions we had to make the loan process easy for us.”

— Andrew and Linda - November 2021

“Rob and I were extremely happy with the services that Kristy provided us. She was very prompt with all communications and detailed in her extensive knowledge of the current mortgage climate . Her patience and understanding of our financial situation was invaluable in helping us to get the right solution and best mortgage. We had a thoroughly professional experience with Kristy and highly recommend her services and the finance room.”

— Rob and Abby – October 2021

“We have worked with Kristy to extend our mortgage to enable us to renovate, and more recently to purchase an investment property. On each occasion she has been so helpful and enthusiastic about our plans, and goes out of her way to make sure everything goes smoothly. Kristy takes the stress out of the process and we will definitely use her again in the future.”

— Julia and Chris – August 2021

“It’s a really daunting experience purchasing your first home – you hear so many stories of people finding their experience really stressful and we were worried about having that same experience. We were so pleasantly surprised by our journey to having our first home loan and it is all thanks to Kristy at The Finance Room. From day one Kristy made this whole process easy, transparent and actually fun for us. Kristy was great at helping us in the early days when we had no idea where to start or how much we could afford to spend and she was there with us every step of the way. Our home loan has just started coming out of our account and we don’t feel stretched or stressed because Kristy did the research and calculations correctly. We still are able to live our lives and save for our future - but also have a beautiful home. Thanks, so much Kristy!”

— A & A – December 2020

“Personalised, Professional, Thorough. We engaged Kristy in 2019 after having a bad experience with a previous broker. Kristy was like a breath of fresh air bringing her personalised and professional approach to what can be a very daunting process. She was patient and always willing to work with us through these options no matter how much we wanted to think them through. We finally decided to build our dream home and Kristy has been there every step of the way. I couldn’t recommend her highly enough for any finance needs.”

— Brigid and Adam – April 2021

We were referred to Kristy when we were looking to refinance our loan and have been super happy with the process from start to finish. Kristy at The Finance Room made the process very easy, kept us updated every step of the way, and got us the best package to suit our needs. We will be definitely seeking her advice once again when we look to extend our property.

— Krista and Chris – June 2021

“Kristy from The Finance Room made the whole process really seamless for us. She was so easy to communicate with - keeping us informed of all the updates and requirements. We look forward to working with her again and would highly recommend Kristy. “ 

Maddie & Michael - August 2022

“Kristy is the best in the business, makes the process simple and easy to understand. It’s a pleasure dealing with her. Wouldn’t go anywhere else. I highly recommend The Finance Room.”

— Jason – June 2022

“When we first discussed our financial position with Kristy in The Finance Room she made us feel at ease and sure that she could help. Throughout the procedure, there was excellent communication, and any worry was swiftly alleviated. We couldn't have been happier with Kristy's assistance and couldn't recommend her services more highly. Personally, our financial position is the best it has ever been.”

— June 2022

“It was a really easy process, and I was given all the info I needed. Kristy was very friendly and welcoming, I felt like she went the extra mile to ensure the application was successful. Kristy was also very fast with her responses and kept me well informed on how the process was going.  Will be recommending to my friends/ family and be coming back when I purchase another property.”

— Fred – November 2021

“Kristy was instrumental in helping us to purchase our first home. Whilst we changed the goal posts on her a few times, Kristy remained warm, professional and responsive. We couldn't recommend her more highly! Thank you, Kristy and the team at the Finance Room. “

— Rachel and Will – October 2021

My partner and I just bought our first home, and it’s all thanks to Kristy. The process was brand new to us and Kristy was the perfect guide. She simplified it all for us so that it wasn’t overwhelming, and she secured our finance in record time. We couldn’t be happier with the experience we had purchasing our first home, and I couldn’t recommend her high enough. Thank you!

— Tom – July 2021

“When searching for my first investment property I was completely unsure how to go about it. Kristy from The Finance Room was amazing. She was able to present all the possible options available to me and gave me the right information to make the right decision. She went above and beyond to make this process a smooth one and was always there for me to answer any questions. With her extensive experience and knowledge, it was an experience I’ll never forget. Everything was handled quickly, efficiently and her customer service was outstanding. Highly recommend Kristy de Poel to anyone out there searching for a property and will be seeing her again soon for my next property purchase!”

— Kylie – December 2020

”Kristy made our refinancing experience a breeze and in doing so saved us a significant amount of money per month on our previous financial arrangements. Do yourself a favour and allow her to tailor a financing package to your individual needs!”

— Ben & Gail – April 2021

“Kristy has been helping us with our finance for years and she recently helped us get the finance we needed to get into our dream location. The current market is hot so Kristy worked out exactly how much we could comfortably borrow before we put in any offers. After we put in an offer and it was accepted Kristy worked diligently to ensure we got unconditional approval from the bank so we could settle the property on time. She kept us in the loop the whole time. With Kristy’s warm nature and professional approach to her work, we have no hesitations in recommending The Finance Room.”

— Davin and Melissa – February 2021

“We really enjoyed our experience with Kristy. She was able to explain anything we were unsure of or words we didn’t understand. She was really helpful and did everything possible to ensure we got a house that we really wanted and gave us lots of great advice along the way. She was always available to talk when we needed as well. Overall, we would highly recommend Kristy and will continue to work with her with anything related.”

 — Aimee & Chylle – June 2022 

“Our experience with The Finance Room was efficient, organised and seamless, from exploring finance options initially, all the way through to post settlement check in. Kristy and The Finance Room were attentive, supportive and responsive and we felt informed and in control1 the whole way through the process. Our refinance was just so easy. We can't recommend The Finance Room highly enough. “

— Ant and Lottie – January 2022

“I couldn’t be happier with the support, products and service Kristy has been able to help me with over the years. She has now assisted me on 4 occasions with purchasing and refinancing. Each circumstance was unique and she provided understanding and guidance to ensure I had the best product each time and that they all ran smoothly and easily. Kristy was always available and knowledgeable and I would describe her as providing above and beyond what I expected. I would highly recommend her to anyone seeking mortgage/finance related assistance and I will certainly be contacting her again in the future.”

— Kelly – September 2021

Kristy was fantastic from beginning to end helping us refinance. Her knowledge of lenders and products was exceptional, this was only surpassed by her level of customer service. There was no question too hard for her to answer and the process was made to be a very smooth one. Place your trust in her to sort your mortgage and she won’t let you down. Thank you Kristy!

— Jake and Mel – September 2021

“Kristy was recommended to me by a friend when I started house hunting. Being a bit of a novice with anything financial she helped me find the best bank loan to suit my needs and saved me the time and effort of going from one to another and trying to decipher it all myself.. but she was invaluable in negotiating with the bank and doing all the paperwork to push my settlement through in just a month. Buying a house is not a simple process but Kristy made it as stress-free as possible and kept me constantly updated on how things were progressing. Her professionalism and cheery nature made her a pleasure to deal with and if I’m ever in the market again I’ll certainly be using her services.”

— Kendall – May 2021

“I have worked with Kristy for about 18 months as I was on my 'saving money' journey. She let me know how much more I needed to save and explained my options in great detail. As a young first home buyer with no knowledge about the market or the banks I was grateful for Kristy's profound knowledge of her work. She made me feel comfortable and was available to discuss matters and answer all the questions I had at times that suited me. Kristy was the most consistent and genuinely the best part of my journey. Willing to lend a hand wherever she could and make things happen!"

Thank you for everything you have done for me Kristy!”

— Laura – May 2021

“Kristy made the entire finance approval process feel effortless. Her communication throughout was outstanding and I felt supported from start to finish. I couldn’t recommend her highly enough!”

— Melody – June 2021